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1. Service Issues
If there is a problem with our services, contact us within 7 days at (859) 216-6451 or roofmasters@fdpservicesllc.com. We will inspect the issue and provide a resolution, which may include repair, rework, or refund.
2. Refunds
Refunds are issued only after confirmation of service issues. Refund amounts depend on the project scope and completed work.
3. Exceptions
We do not offer refunds for damages caused by misuse, natural disasters, or factors beyond our control. Our guarantee applies only to workmanship and agreed materials.
4. Changes to Policy
We reserve the right to modify this Return Policy at any time. Continued use of our services implies acceptance of the updated policy.